All of our products have a 30-day money back guarantee. If you are not completely satisfied with your purchase, please contact customer service for a return authorization number and reason for return. Once you get authorization number you may then send it back with your original packaging slip and enclosed materials for a full refund; just pay shipping and handling. Please contact us with any questions or concerns.
WARRANTY AND RETURN POLICY
AXIO Training System, LLC products are created with the durability and quality to withstand commercial-grade fitness applications. We are confident that our products will surpass your expectations of both quality and performance. If for some reason you are dissatisfied with your purchase, please refer to the information below regarding warranty information and return policy:
AXIO Training System products are warranted to be free from manufacturing defects for 90 days from the date of sale. This DOES NOT INCLUDE NORMAL WEAR AND TEAR IN OUR PRODUCTS. Should your product show signs of defective workmanship within this 90 day period, please contact us before returning for an exchange authorization. The warranty is limited to the repair or replacement of the product by AXIO Training Systems, LLC.
If we determine that a workmanship issue exists then shipping and return costs shall be at our expense. You must include the original packing slip received with your order along with the returned items. This warranty does not extend to any defect, damage or problem caused by the negligence, abuse or acts of you or others, failure to maintain or use the product according to the furnished instructions, unreasonable use, accidents, alterations or ordinary wear and tear. All warranties are void if product has been disassembled in any way.
AXIO Centripetal Training and AXIO Training Systems, LLC SHALL NOT BE RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, or EXEMPLARY DAMAGES OF ANY KIND, including but not limited to use of any product, loss of time, lost profits, inconvenience or other incidental or consequential damages with respect to persons, businesses or properties, whether as a result of breach of warranty, negligence or otherwise.
AXIO CENTRIPETAL TRAINING AND AXIO TRAINING SYSTEMS, LLC PRODUCT LIABILITY SHALL BE LIMITED SOLELY TO REPLACEMENT OF THE GOODS. NO OTHER WARRANTY, EXPRESS OR IMPLIED, SHALL APPLY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY SUCH IMPLIED WARRANTIES ARE EXPRESSLY DISCLAIMED. IN THE EVENT THAT APPLICABLE LAW PREVENTS THE DISCLAIMER OF ANY IMPLIED WARRANTIES, THEN SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF EXPRESSED WARRANTIES ABOVE.
Note: Some states may not allow limitations on the duration of an implied warranty, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
Phone: 1-877-AXIOFIT (294-6348)